Business Comunication
F.Y.B.COM Business Comunication Multiple Choice Questions With Answers
1) Communication is a __________
A) One-way process.B) Two-way process.C) Three-way process.D) Four-way process.
Ans : Two-way process.
2) As per Newman and Summer Communication is the Exchange of
A) FactsB) OpinionC) EmotionsD) All of the above
Ans : All of the above
3) The whole concept of Achieving success begins with how you ________
A) BehaveB) ThinkC) WorkD) All of the above
Ans : All of the above
4) The term communis derived from ___________word.
A) Greek.B) Latin.C) Chinese.D) English.
Ans : Latin
5) On the _________it is possible to get immediate feedback
A) Letter.B) Telephone.C) E-mail.D) Fax.
Ans : Telephone
6) A group discussion of a real-life situation with in a training environment is ________
A) Discussion.B) Listening.C) Case study method.D) All of the above.
Ans : Discussion
7) The information the receiver gets is called __________
A) Message.B) Output.C) Input.D) Source.
Ans : Message
8) Communication is the __________of business.
A) Backbone.B) Life blood.C) Nervous system.D) Both (1) & (2).
Ans : Backbone
9) _________ are welcome, for it is not obligatory to accept them.
A) Suggestion.B) Order.C) Courtesy.D) Complaint.
Ans : Suggestion
10) ___________ refers to the special language of a trade .
A) JargonB) Expression.C) Colloquialism.D) Suggestion.
Ans : Jargon
11) Audio Visual communication is most suitable for mass ________ and mass ________
A) Publicity & education.B) Policies & political.C) Save & store.D) Education & political.
Ans : Publicity & education.
A) LimpB) FirmC) LooseD) Double
Ans : Firm
13) Communication is the task of imparting _______
A) TrainingB) InformationC) KnowledgeD) Message
Ans : Information
14) The _______ body of the presentation should be broken into short and clear units
A) MainB) MiddleC) UpperD) Lower
Ans : Main
15) Interpretation of data is followed by __________
A) Recommendation.B) Suggestion.C) Conclusions.D) Complaint.
Ans : Suggestion
16) Gray colour refers __________
A) Confidence & wisdom.B) Cheerfulness & vigour.C) Life & coolness.D) Danger.
Ans : Confidence & wisdom.
17) Statutory Report is ___________
A) An informal report.B) Not having legal sanction.C) Always a statistical report.D) Formal report.
Ans : An informal report.
18) Motivation can be achieved through ___________ incentives.
A) Monetary.B) Social.C) Non-monetary.D) Legal.
Ans : Monetary
19) The following is (are) non-verbal communication
A) Facial expressionB) AppearanceC) PostureD) All of the above
Ans : All of the above
20) The following is the permanent records for business
A) Business lettersB) LedgersC) Production reportsD) All of the above
Ans : Business letters
21) Body of a letter is divided into _________ parts.
A) 1B) 2C) 3D) 4
Ans : 3
22) The exit communication takes place when an employee ___________the organization.
A) Enter into.B) Learning from.C) BothD) Leaves.
Ans : Enter into.
23) Goals help us to ______
A) CommunicateB) SuccessC) WorkD) Motivate
Ans : Communicate
24) Communis means__________________.
A) A communistB) To make commonC) MiscommunicationD) To keep discrete
Ans : A communist
25) Good communication implies__________.
A) UnderstandingB) AgreementC) FriendlinessD) Telepathy
Ans : Understanding
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